If you are an existing customer and have a payment inquiry or had a subscription/billing question, please fill out this form and we will contact you asap. Thank you.

You may also reach out to us sending a text message to 513 463-RACK. We get all texts but cannot always answer the phone. Rest assured we will contact you inside of one business day or earlier generally.

If you have been notified of a failed payment our system will try to recover that over a 3 – 4 day period. If you have received a notification of a failed payment you can do self service on your account with us by Clicking Here.